Privacy Notice

/Privacy Notice
Privacy Notice2018-01-03T20:05:58+00:00

Rev. 10/15

What does Oportun do with your personal information


  • Why?

    Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

  • What?

    The types of personal information we collect and share depend on the product or service you have with us. This information can include:

    • Social Security number and income
    • account balances and payment history
    • credit history and credit scores

    When you are no longer our customer, we may continue to share your information as described in this notice.

  • How?

    All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Oportun chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Oportun share? Can you limit this sharing?
For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No
For our marketing purposes—

to offer our products and services to you

Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—

information about your transactions and experiences

No We don’t share
For our affiliates’ everyday business purposes—

information about your creditworthiness

No We don’t share
For our affiliates to market to you No We don’t share
For nonaffiliates to market to you No We don’t share
Questions? Call 866-488-6090

Who we are

Who is providing this notice?

Oportun, Inc. (formerly known as Progreso Financiero) and its affiliates.

What we do

How does Oportun protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Oportun collect my personal information?

We collect your personal information, for example, when you

  • give us your income information or provide employment information
  • apply for financing or provide account information
  • give us your employment history

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include Oportun, LLC and PF Servicing, LLC.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Oportun does not share with non-affiliates so they can market to you

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include retailers and financial companies

Other Important Information

  • For California Residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by California law, such as to process your transactions or to maintain your account.
  • For Nevada Residents: We are providing you this notice under Nevada state law. If you prefer not to receive marketing calls from us, you may be placed on our internal Do Not Call List by calling 1-866-488-6090. For more information, contact our customer service department at the number provided, email [email protected] with “Nevada Annual Notice” in the subject line, or write to us at P.O. Box 4085, Menlo Park, CA 94026. You may also contact the Nevada Attorney General’s Office: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E Washington St, Suite 3900, Las Vegas, NV 89101, telephone number: 702-486-3121, and [email protected]
  • For Texas Residents: Oportun is licensed and examined under the laws of the State of Texas and by state law is subject to regulatory oversight by the Office of Consumer Credit Commissioner. Any consumer wishing to file a complaint against Oportun should contact the Office of the Consumer Credit Commissioner through one of the means indicated below: In Person or U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4207. Telephone No.: (800) 538-1579. Fax No.: (512) 936-7610. E-mail: [email protected]. Website:
  • Important Information about Credit Reporting: We may report information about your credit account to credit bureaus. Late payments, missed payments or other defaults on your account may be reflected in your credit report.